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Passenger Right in Civil Aviation in the Republic of Albania

Elida Shabani Mezini


Civil Aviation Authority of Albania is obliged to ensure a high level of protection for passengers. Denied boarding and cancellation or long delay of flights because serious trouble and inconvenience to passengers, therefore passengers should be fully informed of their rights in order to be compensated rightly. Notwithstanding the right of compensation, the passengers to should be adequately cared for and should be able to cancel their flights with reimbursement of their tickets or to continue them under satisfactory conditions. Air carriers should also consider and meet the special needs of persons with reduced mobility and any persons accompanying them.The liability versus civil aviation passenger lies with the operating air carrier who performs or intends to perform a flight, whether with owned aircraft, under dry or wet lease, or on any other basis. The operating air carrier is excluded from its liability in cases where an event has been caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken. Such circumstances may, in particular, occur in cases of political instability, meteorological conditions incompatible with the operation of the flight concerned, security risks, unexpected flight safety shortcomings and strikes that affect the operation of an operating air carrier according Montreal Convention.

Keywords: Passengers, compensation, denied boarding, flight cancellation, long delay.

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